Refund policy

Last Updated: June 24, 2026

At Bussin Clothing, we strive to ensure you have a great shopping experience. If you're not completely satisfied with your purchase, please review our Return & Refund Policy below.

RETURNS

We accept return requests only if the product:

Is unused, unworn, and unwashed.
Has all original tags attached.
Is returned in its original packaging.
Is not damaged, altered, or stained by the customer.

Return requests must be raised within 7 days of delivery.

Products that do not meet the above conditions may not be eligible for return.

EXCHANGES

We offer size exchanges subject to product availability.

A flat fee of ₹110 per exchange request will be charged to cover reverse pickup and re-shipping costs.
Exchange requests must be raised within 7 days of delivery.
The exchanged product will be dispatched after the original product is received and passes our quality inspection.
If the requested size is unavailable, customers may opt for store credit or an alternative product of equal value.

Please note that exchange charges are non-refundable.

NON-RETURNABLE ITEMS

The following items are not eligible for return or exchange:

Products purchased during clearance, sale, or special promotional events (unless received damaged or defective).
Gift cards and store credits.
Products that have been used, washed, altered, or returned without original tags and packaging.
Products damaged due to misuse, improper handling, or normal wear and tear.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share:

Your order number
Clear photographs of the product
Images of the packaging and shipping label

After verification, we will arrange a replacement or refund, as applicable.

CANCELLATIONS

Orders can be cancelled only if they have not been dispatched.

Once an order has been shipped, it cannot be cancelled and will be subject to our Return and Exchange Policy.

REFUNDS

Approved refunds will be processed to the original payment method used during purchase.

Refunds are generally processed within 5-7 business days after:

The returned product has been received and inspected, or
The refund request has been approved.

Depending on your payment provider or bank, it may take additional time for the amount to reflect in your account.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI, and customers may be required to provide their bank account or UPI details.